01
Priority actionReview the information below. If you would like to register, submit Part 1.

Only after APIS confirms Part 1 was successfully completed will APIS email confirmation, a tax invoice showing the $3,850.00 registration payment inclusive of GST as paid in full, and guidance for Part 2. Part 2 covers business capability, coverage, capacity, commercial details, compliance evidence, verification documents and declarations.

Complete Part 1 now

APIS Contractor Connect · Restoration & Make Safe

Build a stronger pipeline of Restoration & Make Safe work.

Alliance Property & Infrastructure Services is expanding its national contractor network for emergency response, property stabilisation, water damage restoration, fire and smoke remediation, mould remediation and reinstatement works.

1300 175 645•enquiry@apis.net.au

Restoration & Make Safe contractors coordinating water damage restoration

Restoration & Make Safe capability

Emergency response and recovery support across property and infrastructure.

APIS coordinates experienced restoration and make-safe partners for rapid attendance, property stabilisation, loss mitigation, temporary protection and reinstatement—supported by clear communication, documentation and portfolio-wide visibility.

Restoration & Make Safe completing mould remediation and containment

Coordinated delivery

From urgent attendance to recovery evidence

Responsive

Emergency make-safe response

Rapid attendance for storm, impact, water, fire, smoke and other urgent property damage.

Stabilise

Protect people and property

Site isolation, temporary protection, drying and immediate risk-reduction measures.

Recover

Restoration and reinstatement

Practical delivery for cleanup, remediation, temporary repairs and recovery works.

Evidence

Reporting and coordination

Photos, condition evidence, scopes, quotes, incident records, completion evidence and job updates.

Property settings

Residential · Commercial · Industrial · Facilities

Portfolio support

Insurance · Government · Education · Health

Service footprint

VIC · NSW · QLD · SA · ACT · TAS · WA

The opportunity

More time on productive work. Less time finding it.

APIS supports organisations managing residential, commercial, facilities management, insurance, government and infrastructure property portfolios. Experienced Restoration & Make Safe contractors are invited to support that growing client base.

01

Additional restoration and make-safe work

Access suitable jobs from property, facilities and insurance-related portfolios.

02

A clearer work pipeline

Emergency response, reactive jobs, insurance repairs and recovery programs.

03

Less time sourcing new clients

Spend more time delivering productive, paid restoration and make-safe work.

04

Professional support

Job coordination, quote management, reporting visibility and account support.

Preferred contractor model

Up to four preferred Restoration & Make Safe partners per service area.

✓

Focused coverage

Matched to emergency make-safe, water, fire, storm, impact damage, temporary protection and site stabilisation.

✓

Recurring work

Reactive call-outs, restoration support, cleanup, drying, temporary repairs and loss mitigation.

✓

Accountable delivery

Records, quotes, completion evidence, job updates and account support.

Where your capability can fit

  • Urgent make-safe, site isolation, stabilisation and temporary protection.
  • Water damage response, extraction, drying and loss mitigation.
  • Fire, smoke and mould remediation support.
  • Incident evidence, scoping, insurance repairs and reinstatement.
  • Residential, commercial, industrial, facilities, government and infrastructure portfolios.

What APIS looks for

  • Current licences, registrations and authorisations for each service and jurisdiction.
  • Current insurance and workers compensation evidence.
  • Suitable WHS, risk and quality systems.
  • Qualified people, specialist equipment, coverage and response capacity.
  • Clear quotes, job updates and completion evidence.
  • Accurate information and current references.

Registration does not guarantee appointment, preferred status, minimum work, territory, allocation or exclusivity.

Services

A complete Restoration & Make Safe contractor capability profile.

Emergency make-safe response, restoration support, temporary repairs, loss mitigation, incident records and multi-site recovery programs coordinated through APIS Contractor Connect.

Emergency Make-Safe Response

Rapid attendance and practical action to secure damaged properties and reduce immediate risk.

  • Urgent make-safe call-outs
  • Temporary protection works
  • Impact and storm damage support
  • Site isolation and stabilisation
  • Immediate risk reduction

Restoration and Loss Mitigation

Coordinated recovery support following water, fire, smoke and other property damage.

  • Water damage response
  • Fire and smoke restoration support
  • Cleanup and drying coordination
  • Temporary repairs
  • Recovery works support

Insurance and Property Support

Clear site evidence, scoping and coordination for property and insurance-related programs.

  • Incident attendance support
  • Photos and condition evidence
  • Scope and quote support
  • Tenant and site access coordination
  • Multi-trade coordination

Safety and Reporting Support

Professional documentation and communication from attendance through completion.

  • Safety documentation
  • Hazard identification
  • Incident and completion records
  • Job updates and evidence
  • Escalation support
Restoration & Make Safe contractors completing fire and smoke restoration works
Qualified Restoration & Make Safe deliveryEmergency · Stabilise · Restore · Reinstate

Partner expectations

What APIS asks of preferred partners.

  1. 01

    Keep licences, insurance, compliance documents and business details current.

  2. 02

    Respond professionally to jobs, quotes, emergency requests and client communications.

  3. 03

    Complete work safely, on time and with suitable completion evidence.

  4. 04

    Support job reporting, invoicing and APIS service-fee processes.

APIS Contractor Connect

Contractor Hub

Review the opportunity, Restoration & Make Safe capability, commercial model, onboarding pathway, registration requirements and full Terms and Conditions below. If you would like to register, complete Part 1 including the full registration payment and receipt.

After APIS confirms Part 1 and provides your paid-in-full tax invoice, follow its guidance to Part 2 →Complete Part 1 now
Restoration & Make Safe contractor documentation review
01

The opportunity

Portfolio settings, work types and the qualities APIS looks for in Restoration & Make Safe contractors.

02

Restoration & Make Safe capability

Services, licences, specialist credentials, job types and operating environments.

03

Part 1 — complete first

Your immediate priority: preliminary details, full registration payment and the bank-transfer receipt.

04

Commercial model

APIS fees, refund condition, service fee and the contractor rate schedule.

05

Part 2 — after confirmation

Begin only after APIS confirms Part 1 and provides your paid-in-full tax invoice and Part 2 guidance.

06

Verification documents

Insurance, WorkCover, licences, WHS/SWMS and all supporting evidence.

07

References & declaration

Three client references, disclosures and the authorised contractor declaration.

08

Review & submit

Review all ten Part 2 sections, twenty document checkpoints, twelve confirmations and the declaration, then submit to APIS.

Commercial model

Clear terms designed for long-term contractor relationships.

One-off fully refundable Contractor Establishment Fee$3,500 + GST

$3,850 including GST

Refund trigger$100,000 excluding GST in invoiced and paid work allocated through APIS.

Service fee10% of invoiced and paid works.

What it coversOnboarding, compliance review, service-area mapping, contractor profile and account setup, Contractor Connect access and account support.

View payment instructions

National Australia Bank · BSB 083-543 · Account 7192 2 2384

Account name: Alliance Property & Infrastructure Services Pty Ltd. Use your company name as payment reference. A tax invoice will be issued within 7 days.

How it works

Five steps to become an accredited APIS Restoration & Make Safe Contractor.

  1. 1

    Complete preliminary registration

    Complete the Contractor Details, Agreement and confirmation form.

  2. 2

    Pay the establishment fee

    Pay $3,850 including GST and use your company name as the payment reference.

  3. 3

    Complete onboarding and verification

    APIS completes onboarding, compliance verification and contractor profile setup.

  4. 4

    Activate service area and profile

    Your company profile is created in APIS Contractor Connect so you can start receiving suitable jobs.

  5. 5

    Deliver and grow

    Manage suitable jobs while maintaining quality, communication and compliance performance.

APIS Contractor Connect

Complete registration in two parts.

Review the registration information above, then complete and submit Part 1 if you would like to register. Start Part 2 only after APIS confirms Part 1 was successfully completed and emails confirmation, a tax invoice showing the $3,850.00 registration payment inclusive of GST as paid in full, and guidance for Part 2. Required fields are marked with an asterisk.

Part 1

Part 1 · Preliminary registration

Register your core contractor details.

Complete this first: pay the full Contractor Establishment Fee using the APIS bank details below, provide your preliminary details and select the bank-transfer receipt for submission.

01Business and principal contactPreliminary identity and communication details
02Establishment Fee payment and receiptPay by bank transfer and use your company name as the payment reference
Contractor Establishment Fee$3,500 + GST$3,850 including GST

APIS payment details

Bank
National Australia Bank
BSB
083-543
Account Number
7192 2 2384
Account Name
Alliance Property & Infrastructure Services Pty Ltd

Use your company name as payment reference. After Part 1 is submitted, APIS will review it. Only once APIS confirms Part 1 was successfully completed will APIS email confirmation, a tax invoice showing the $3,850.00 registration payment inclusive of GST as paid in full, and guidance for Part 2. APIS aims to complete this within 7 days.

Part 1 · Submit first

Submit preliminary registration now.

Only after APIS reviews Part 1 and confirms it was successfully completed will APIS email confirmation, the tax invoice showing $3,850.00 inclusive of GST as paid in full, and guidance for Part 2. Do not begin Part 2 until that email arrives.

Part 2 · After APIS confirmation

Complete contractor registration and verification.

Complete Part 2 only after APIS has confirmed Part 1 was successfully completed and emailed the tax invoice showing the $3,850.00 registration payment inclusive of GST as paid in full, together with guidance for Part 2.

Part 2

Part 2 · After APIS confirmation

Complete contractor registration and verification.

Complete every section, prepare the twenty verification documents and confirm all declarations before submitting to APIS.

10 registration sections20 document checkpoints12 completion confirmations
01Business and contact detailsEntity, ABN, addresses and the people APIS will work with
Business identity
Principal and key contacts
02Coverage and restoration capabilityWhere you work and the services for which you seek accreditation
Operating states / territories *
Industries served
Restoration & Make Safe capabilities requested *
Work settings supported
03Capacity and emergency responseJob values, operating hours, people, crews and ability to scale
04Insurance, licences and registrationsCurrent policies and legally required restoration and trade credentials
Insurance schedules
Licences and registrations
05WHS, quality, workforce and trainingSafety systems, people, supervision, competencies and equipment controls
06Rates and commercial informationYour rates, charges, quote validity, GST and purchase-order preferences

Do not provide your own bank-account details in this registration form. APIS will collect and verify contractor banking information through its controlled finance process.

07Experience, references and disclosuresRelevant work history, three client references and material disclosures
08Twenty verification-document checkpointsPrepare every current supporting document for submission
CheckpointCurrent and ready to attach
09Twelve completion confirmationsConfirm the submission is complete, current and authorised
10Authorised declarationFinal review and authorised contractor declaration

Part 2 · Review and submit

Submit full registration and verification.

Review all ten sections, twenty document checkpoints, twelve completion confirmations and the authorised declaration before submission.

Before you apply

Registration is an assessment—not statutory accreditation or a work guarantee.

Contractors retain all legal, licensing, safety, quality and compliance responsibilities.

Only appropriately licensed, registered or authorised practitioners may perform or sign regulated work.

APIS may verify information and approve, conditionally approve, defer or decline an application.

Registration does not guarantee work volume, value, allocation, exclusivity, territory or continuity.

APIS Contractor Connect

Terms and Conditions

Review the complete commercial, conduct, information, verification and no-guarantee conditions below before submitting your registration.

01Terms, Conditions and Privacy

By registering with APIS Contractor Connect, the contractor agrees to the current APIS terms and Privacy Policy. APIS may update those documents and will make the current versions available. Information should not be submitted where the applicant does not accept the applicable terms.

02Provision of information

Applicants must provide true, accurate, current and complete information about their entity, activities, personnel, capability and compliance status. Contractors must not impersonate another person or entity, misrepresent an affiliation or conceal their identity. Contractors remain responsible for checking and correcting their information.

03Assumption of risk and information use

Contractors provide services at their own risk and remain subject to all applicable laws and regulations. APIS may use submitted information to assess capability, safety and compliance, share relevant information with clients considering the contractor, conduct APIS business and respond to lawful requests. Electronic communications cannot be guaranteed to be completely secure.

04Code of conduct and non-circumvention

Contractors must act lawfully and professionally, protect other users and APIS systems, and must not submit harmful, unlawful, misleading or infringing material. Once a client or prospective client is identified through APIS, the contractor must not circumvent APIS directly or indirectly unless APIS agrees in writing.

05Law enforcement

Information may be reviewed or disclosed where required for the investigation or prosecution of possible criminal activity or in response to a court order, legal process or lawful government request.

06Limitation of liability

To the extent permitted by law, APIS does not guarantee the accuracy, completeness, timing, uninterrupted availability or results of the service. APIS is not responsible for indirect, special, incidental or consequential loss arising from use of Contractor Connect, transmitted information, third-party systems, unauthorised access, equipment failure or events outside APIS control.

07Links to other sites

Links to third-party websites are provided for convenience and do not constitute endorsement. APIS does not control and is not responsible for third-party content, availability, security or practices.

08Termination

APIS may suspend or terminate registration or access, with or without cause, including for unpaid fees, lack of client use, non-compliance, performance concerns or breach of the terms. On termination, access ceases and APIS is not obliged to maintain or forward account content.

09Payment

Payments are non-refundable except where a refund is expressly available under clause 17 and all stated conditions have been satisfied. APIS may suspend or terminate access where an amount is rejected, reversed, overdue or otherwise unpaid.

10Registration prequalification

APIS prequalification does not remove any statutory duty and is not statutory accreditation, certification, licensing or an endorsement. It does not establish that the contractor complies with every law. The contractor must keep information current, notify APIS of errors or changes and maintain every licence, registration, authorisation, insurance and competency required for its work.

11Intellectual property rights

APIS materials, systems, content and intellectual property are protected by applicable laws. No right is granted except as expressly provided, and copyright or proprietary notices must not be removed or altered.

12Continuing disclosure

Contractors must promptly notify APIS of information that may affect their registration or capacity to work, including statutory notices, prosecutions, serious incidents, common-law action, licence restrictions, insurance cancellation, insolvency, material disputes or other relevant changes. APIS may modify, condition, suspend or cancel registration after reviewing new information.

13Warranties and indemnity

The contractor warrants that its submissions are accurate and that it will comply with applicable laws and these terms. To the extent permitted by law, the contractor indemnifies APIS and relevant providers against loss arising from the contractor's breach, unlawful use, infringement, inaccurate information or failure to protect access credentials.

14Miscellaneous

These terms and referenced policies form the agreement concerning access to APIS Contractor Connect and supersede earlier representations on that subject. APIS may update the terms. If any provision is invalid or unenforceable, the remaining provisions continue. A delay in exercising a right is not a waiver.

15Assignment

The contractor may not assign its rights or obligations without APIS written consent. APIS may assign the agreement or its rights and obligations to an affiliate, successor or assignee.

16Invoice payments and service fee

A service fee equal to 10% of invoiced jobs completed and paid through APIS Contractor Connect applies under the commercial model. APIS will issue the contractor an official tax invoice for the applicable service fee.

17No work guarantee and establishment-fee condition

Registration does not guarantee any minimum work value, volume, allocation, exclusivity, territory or continuity. The supplied commercial terms state that the $3,500 plus GST establishment fee may be refunded after the contractor completes $100,000 excluding GST in invoiced and paid jobs allocated through APIS, subject to the current written APIS terms and verification that all conditions have been met. Contractors must keep all required business and compliance information current.

Restoration contractors completing fire and smoke remediation
Restoration & Make Safe deliveryMake safe · Loss mitigation · Recovery · Reinstatement

Ready to register?

Start the conversation with APIS.

Review the Contractor Hub information and complete Part 1 to begin the APIS Restoration & Make Safe contractor registration process.

Phone
1300 175 645
Website
www.apis.net.au

Alliance Property & Infrastructure Services Pty Ltd (APIS)
Integrated Property, Infrastructure & Advisory Services supporting clients and contractors across Australia.